Samsung R455C Facebook app

[SectorStar]

I got this phone through straight talk back in March and have been pretty happy with it. When I first attempted to view facebook through the phones mobile browser a prompt came up saying I could download a facebook app. I did so and it was under my games section of the phone. A few days ago the app was starting to act a little weird, it would like start to reload itself when I'd be in the middle of trying to type something. I figured the first fix I'd try would be to uninstall/re-install the app. I deleted the app, but am not sure how to download it again. I've gone to facebook through the browser and the prompt to download it like before has not came back up again and theres no facebook app in the store either under my games. Does anyone know how to get this app again?

[Jessica_ST]

Good day, SectorStar. We’re sorry for the trouble. My name is Jessica_ST and I’ll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.

[SectorStar]

I sent a private message but haven't got a response yet, in fact one of the times I was asked too I never got one <_<

I'm not sure why this needs to be taken to private message anyways, I doubt I'm the only person out there that has this question and may benefit from a public answer as well. Its a simple "yes there is a way to download the app and here is how" or your just gonna take me on a ride pressing random buttons and entering codes that probably won't be a solution to my problem.

[SectorStar]

Really?.....8 hours later and still no response or reply to my private message? Your customer service on here is #$%@!

And I don't dare waste my time calling the 1800 number because I know I'll never get through to a human.

[Jessica_ST]

Hi SectorStar. How are you? Has your issue been resolved? Please let us know. Thank you.