How phone came inactive

[Goatcheese]

I recently purchased my Straight talk phone online from Walmart.com and ended up finding out it was an affected order. Since then I’ve been playing tag with everyone. If anyone can help me please,I’d greatly appreciate it. Thank you

[ST - Mark]

Hi Goatcheese. My name is Straight Talk Mark. We're sorry to hear about what happened to your phone. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ACTIVATE to 611611. Thank you for contacting us.