Re: Phone deactivated for no apparent

[Lucky]

After upgrading to a new device that worked great for 2 days, it has now been deactivated prematurely and customer service is of no help, saying that I need to purchase a new pin#, when my service is not scheduled to end until the 27th. Any ideas why that may be??

[ST-Shannon]

Hi Lucky! My name is Straight Talk Shannon. Sorry for the trouble. We will check on that in the system. We need to take this issue offline since we will need your phone information to assist you further with your issue. I will contact you directly with a private message. Thank you.