.need answers!

[MissB]

Why is there a Private message? When <questions not bring assessed>… Need Help unsatisfied customer.

[Jhonally_ST]

Hi MissB. My name is Straight Talk Jhonally and I will be addressing your question. Issues will be discussed through a private message if it's necessary for us to gather some account information to resolve the issue. We do not encourage customers to post their personal and account information in public, for security reasons. We post answers for general inquiries and questions that do not require us to check and investigate on the customer's account. Thanks.