ATT Huawei U8665

ATT Huawei U8665

Postby dawginnd » Sun May 18, 2014 4:21 am

I purchased a Straight Talk sim card after checking my Huawei U8665 on the BYOP website. I've only made one call on the phone right after it was setup. My data usage keeps going up but I can't connect to the internet unless I'm around wi-fi.
What would be causing this?
dawginnd
 
Posts: 4
Joined: Sun May 18, 2014 12:16 am

Re: ATT Huawei U8665

Postby Lindsay_ST » Sun May 18, 2014 4:26 am

Hi dawginnd. My name is Straight Talk Lindsay. We are sorry for the trouble. Let me help you. We need to take this issue offline, so I can address it further. I will contact you directly with a private message. Thank you.
Lindsay_ST
 
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Joined: Fri Sep 03, 2010 10:27 am

Re: ATT Huawei U8665

Postby dawginnd » Mon May 19, 2014 11:12 am

ST Larry fixed my phone yesterday. But when I got up this morning it had went back to the way it was, no phone or text.
dawginnd
 
Posts: 4
Joined: Sun May 18, 2014 12:16 am

Re: ATT Huawei U8665

Postby Elle » Mon May 19, 2014 11:14 am

Hi dawginnd. Sorry for the trouble. We will check if your phone is provisioned in the system. Please check your forum inbox for assistance with your issue. Thanks.
Elle
 
Posts: 3926
Joined: Tue Apr 12, 2011 12:52 pm

Re: ATT Huawei U8665

Postby dawginnd » Mon May 19, 2014 4:22 pm

Elle wrote:Hi dawginnd. Sorry for the trouble. We will check if your phone is provisioned in the system. Please check your forum inbox for assistance with your issue. Thanks.

Ok Thank You!
dawginnd
 
Posts: 4
Joined: Sun May 18, 2014 12:16 am

Re: ATT Huawei U8665

Postby ST - Catherine » Tue May 20, 2014 8:22 am

Hi dawginnd. My name is Straight Talk Catherine. Has your issue been taken care of? If not, please let us know so we can continue to assist you. Thanks.
ST - Catherine
 
Posts: 657
Joined: Thu Jun 14, 2012 11:22 am

Re: ATT Huawei U8665

Postby dawginnd » Sun May 25, 2014 8:37 am

My phone still isn't working properly. I've tried restoring the phone to factory default settings, deleting all my apps. I can put the straight talk sim card in my old att phone and it works to make calls and texts but there is no mobile web.
dawginnd
 
Posts: 4
Joined: Sun May 18, 2014 12:16 am

Re: ATT Huawei U8665

Postby ST - Larry » Sun May 25, 2014 11:29 am

Hi dawginnd. Please check your forum inbox for a message. Thanks.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am


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