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"access forbidden"

PostPosted: Sat Oct 06, 2012 1:27 pm
by ericlewis47
When opening browser on android phone i get a page that says "access forbidden" please help have gotten fed up with this issue. I have double checked apn setting the 3g signal on phone seems to show connected please help

Re: "access forbidden"

PostPosted: Sat Oct 06, 2012 1:33 pm
by ST - Kyle
Hi ericlewis47. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

Re: "access forbidden"

PostPosted: Mon Oct 08, 2012 11:11 am
by jwooster
Well, I am having the exact same problem, so could you pass the message along to me?

Re: "access forbidden"

PostPosted: Mon Oct 08, 2012 11:42 am
by ST - Kyle
Hi jwooster. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

Re: "access forbidden"

PostPosted: Mon Oct 08, 2012 2:50 pm
by raku10
I'm having the same problem, please help!!

Re: "access forbidden"

PostPosted: Mon Oct 08, 2012 3:37 pm
by ST - Kyle
Hi raku10. My name is ST - Kyle. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

Re: "access forbidden"

PostPosted: Wed Oct 10, 2012 7:23 pm
by raku10
i can't reply to your msg!! and every post needs to be approved, do you not trust you customers??

Re: "access forbidden"

PostPosted: Thu Oct 11, 2012 12:41 pm
by ST - Kyle
Hi raku10. My name is ST - Kyle. Please check if you are now able to reply to the private message that we sent you. Thanks.

Re: "access forbidden"

PostPosted: Fri Oct 12, 2012 8:59 pm
by bob8490
Same issue. Is this some type of 'limit' on my 'unlimited' data?? I do use quite a bit, but that's why I have an unlimited plan... Please help.

P.S. Restarting the phone / removing and reinserting the SIM also seem to temporarily fix the issue, but only for a day or so. :?

Re: "access forbidden"

PostPosted: Fri Oct 12, 2012 11:13 pm
by orko60
I am also getting the same "Access Forbidden" message intermittently when I am off Wi-Fi. Sometimes it goes away, and sometimes I need to reboot the phone to fix it. Any help?