Cannot send text messages, error code 97

Cannot send text messages, error code 97

Postby hm2766 » Mon Aug 06, 2012 6:02 pm

I have tried calling for 2 days about a week ago, and each time I called and talked to different people these 2 days, I was on the phone for HOURS on end EACH TIME!!!! AND NOTHING!!! It's a BRAND NEW Android PHONE!! It's been a week now I can't send text messages, and have had problems with this BRAND NEW PHONE since I bought it a week ago!! $200!!! What a waste of money, save it for another service, don't use this one, their customer "service" is a JOKE!, if that!! ... This needs to be fixed, ASAP!!!!!!!!!!!!!!!!!!!!!!
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Joined: Mon Aug 06, 2012 5:57 pm

Re: Cannot send text messages, error code 97

Postby Jennifer_ST » Mon Aug 06, 2012 6:56 pm

Hi hm2766. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
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