Can't receive picture mms

Can't receive picture mms

Postby Mikemcdasl » Thu May 17, 2012 11:33 pm

I have the same problem. I cannot receive picture messages from outer phones. My phone works well except for picture messages. Please assist.
Mikemcdasl
 
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Joined: Thu May 17, 2012 11:28 pm

Re: Can't receive picture mms

Postby Jennifer_ST » Thu May 17, 2012 11:36 pm

Hi Mikemcdasl. My name is Straight Talk Jennifer. Sorry that you’re having a problem. I’m going to try to help you now. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thank you.
Jennifer_ST
 
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Re: Can't receive picture mms

Postby Corban56 » Tue May 22, 2012 5:59 pm

I can't send or receive picture messages. When contacted by a moderator asking for my serial number it won't let me reply by a private message.
Corban56
 
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Joined: Mon May 21, 2012 11:32 pm

Re: Can't receive picture mms

Postby Jennifer_ST » Sun May 27, 2012 11:10 pm

Hi Mikemcdasl. You need to participate more by posting 5 post messages here to enable your private messaging. Thank you.
Jennifer_ST
 
Posts: 2038
Joined: Fri Sep 03, 2010 10:06 am

Re: Can't receive picture mms

Postby DrBrewhaha » Mon May 28, 2012 1:55 pm

I am trying to get to 5 posts so I can reply.
DrBrewhaha
 
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Re: Can't receive picture mms

Postby Danafirte » Thu May 31, 2012 5:30 am

I am having similar issue. I can receive mms, however I can not send. Can you also assist?
Danafirte
 
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Joined: Thu May 31, 2012 5:23 am

Re: Can't receive picture mms

Postby Jessica_ST » Fri Jun 01, 2012 11:47 am

Good day, Danafirte. We're sorry for the trouble. My name is Jessica_ST and I'll be addressing your concern. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thank you.
Jessica_ST
 
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Re: Can't receive picture mms

Postby NanaMcD » Sat Jun 02, 2012 4:58 pm

I switched to the Samsung Galaxy Proclaim to receive pictures of my grandkids. At first it worked fine, yesterday I received one and finally got it downloaded today. I have received another and it has said downloading for the past hour. I have the 3G turned on, tried dialing *22890 twice. Can someone please help. Also, i see so much about getting shut down for data usage. Should I leave the 3G turned on all the time?
NanaMcD
 
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Joined: Sat Jun 02, 2012 4:48 pm

Re: Can't receive picture mms

Postby Sophie_ST » Sun Jun 03, 2012 2:13 am

Hi NanaMcD. My name is Straight Talk Sophie. Please try to turn the phone off and back on. Try to delete cache, cookies, and clear browsing history, then try to download the photo again. Also, just make sure to exit the browser application properly so that it will not consume your data. Thank you.
Sophie_ST
 
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Re: Can't receive picture mms

Postby NanaMcD » Sun Jun 03, 2012 12:59 pm

Do I have to turn the 3G on and off each time I receive a picture message in order to not use up my data limit? Would it consume data usage if I leave it turned on? I receive picture messages of my grandchildren several times throughout the day (they live 4 hours away) and this would be very inconvenient.
NanaMcD
 
Posts: 3
Joined: Sat Jun 02, 2012 4:48 pm

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