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resetting

Posted:
Sat Jun 18, 2011 11:53 pm
by danielle1978
can someone walk me through resetting my phone please

Re: resetting

Posted:
Wed Jun 29, 2011 1:07 am
by marianne
Hi. My name is TracFone Jasmin and I will be addressing your question. To reset your phone just go to Menu> Settings> go to Security> If you will be asked to enter the "Lock Code", just enter the last 4 digits of your phone number or enter "0000" for the default lock code> go to Reset Default> Revert> and confirm> the phone will display "Please wait! Phone is resetting". Hope this helps. Thanks.
restoring prepaid service when it says disabled

Posted:
Sun Jan 29, 2012 9:25 pm
by jakimcd
The resetting did not change my prepaid service disabled notice. How do I get my phone to work?! It has a month worth of service on it! It should be in service!
thanks.
Re: resetting

Posted:
Mon Jan 30, 2012 12:15 pm
by Stephanie_ST
Hi jakimcd. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!