resetting

resetting

Postby danielle1978 » Sat Jun 18, 2011 11:53 pm

can someone walk me through resetting my phone please :!:
danielle1978
 
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Location: warsaw

Re: resetting

Postby marianne » Wed Jun 29, 2011 1:07 am

Hi. My name is TracFone Jasmin and I will be addressing your question. To reset your phone just go to Menu> Settings> go to Security> If you will be asked to enter the "Lock Code", just enter the last 4 digits of your phone number or enter "0000" for the default lock code> go to Reset Default> Revert> and confirm> the phone will display "Please wait! Phone is resetting". Hope this helps. Thanks.
marianne
 
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restoring prepaid service when it says disabled

Postby jakimcd » Sun Jan 29, 2012 9:25 pm

The resetting did not change my prepaid service disabled notice. How do I get my phone to work?! It has a month worth of service on it! It should be in service!
thanks.
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Joined: Sun Jan 29, 2012 9:05 pm

Re: resetting

Postby Stephanie_ST » Mon Jan 30, 2012 12:15 pm

Hi jakimcd. My name is StraightTalk Stephanie. Sorry that you’re having a problem. I’m going to try to help you now. I will contact you directly with a private message to help you with your issue. Thanks!
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