Straight Talk Wireless Forums

I would like to get the last 3-6months of call/text history from a number on my account the phone is broken and I cannot see the screen to retrieve my numbers. I know that you can’t get me text details just the “to and from”

Hi Krum1942. My name is Straight Talk Mark. We're sorry to hear about what happened to your phone. Please be informed that we can only provide a copy of your Call Detail Records for the last 90 days. The text messaging history cannot be retrieved by us. However, we will fulfill a customer’s request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thank you.