Straight Talk Wireless Forums

I need to activate my phone. I purchased a phone online at walmart.com. When I called to activate it I was told the phone was not properly scanned so they can't activate it. It's been 2 weeks since I got this phone so Walmart can't exchange it. I don't want to exchange it. I just need to activate it. What can I do? Thank you.

Hi ilu. My name is Straight Talk Mark. We're sorry to hear that you are having an issue in activating your phone. We will be glad to help you. To further assist you, we need to take this issue offline so we can address it further. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ACTIVATE to 611611. Thanks.