Wrong Card

Posted:
Fri Nov 27, 2020 7:33 pm
by Kayla15
I was not paying attention when I purchased a $30 card. Was trying to find out if there was a way to either refund or put on account so it's not a waste of money. Willing to pay the difference.
Re: Wrong Card

Posted:
Mon Nov 30, 2020 9:57 am
by ST - Mark
Hi Kayla15. My name is Straight Talk Mark. We're sorry to hear that. Yes, we can help you with your concern. To further assist you, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.