Phone deactivation

[samking198739]

I paid my bill but phone is deactivated and the money came out of account I have

[ST - Mark]

My name is Straight Talk Mark. Sorry to hear that you are having this issue. Allow us to help you in resolving your issue as quickly as possible. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.