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Messed up pin area

PostPosted: Sun Jan 12, 2020 5:43 pm
by Myersanjelica1122
The scratch off area on my pin card is messed up and I can’t see all the numbers. I tried taking it back to the store but they won’t exchange it. Is there anything else I can do??????

Re: Messed up pin area

PostPosted: Mon Jan 13, 2020 2:20 pm
by ST - Mark
Hi Myersanjelica1122. My name is Straight Talk Mark. Sorry to hear that you are having an issue with your service PIN. Yes, there is and we wil be glad to help. However, we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.