iPhone 8 Plus Visual Voicemail Stopped Working in Nov 2019

iPhone 8 Plus Visual Voicemail Stopped Working in Nov 2019

Postby kandi111777 » Thu Jan 09, 2020 1:26 pm

I am looking for help turning back on my visual voicemail that stopped working in November 2019, after an iPhone update. I've tried live chatting with Straight Talk support and they didn't have an answer or any tips to try. Anybody have any luck?
kandi111777
 
Posts: 2
Joined: Thu Jan 09, 2020 1:22 pm

Re: iPhone 8 Plus Visual Voicemail Stopped Working in Nov 20

Postby ST - Mark » Thu Jan 09, 2020 2:17 pm

Hi kandi111777. My name is Straight Talk Mark. We sincerely apologize to hear that your issue was not yet resolved. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: iPhone 8 Plus Visual Voicemail Stopped Working in Nov 20

Postby kandi111777 » Fri Jan 10, 2020 5:28 pm

ST - Mark wrote:Hi kandi111777. My name is Straight Talk Mark. We sincerely apologize to hear that your issue was not yet resolved. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.


Hi Mark - I clicked on the link you sent me yesterday and chatted with a representative that again apologized that I never received the first call back and he scheduled another call back for last night. And, no one called me yet again.

So what do I do to fix this issue?
kandi111777
 
Posts: 2
Joined: Thu Jan 09, 2020 1:22 pm

Re: iPhone 8 Plus Visual Voicemail Stopped Working in Nov 20

Postby ST - Mark » Sat Jan 11, 2020 9:59 am

Hi kandi111777. My name is Straight Talk Mark. We're very sorry for the trouble this has caused you. We need to take this issue offline so I can address it further. I have sent you a private message. Please check your Forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks!
ST - Mark
 
Posts: 2316
Joined: Thu Jun 14, 2012 11:46 am


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