IPhone 7 Plus Visual Voice Mail stopped working

IPhone 7 Plus Visual Voice Mail stopped working

Postby kelliej14 » Sat Jan 04, 2020 12:59 pm

My visual voice mail was woking until about 3 months ago. Now, I get texts that start with VZWVVM:SYNC=NM each time I receive a voice mail. I then have to call in to hear the message. How can I get the visual voice mail feature to start working once again. Any thoughts? I have already completed the Reset Network Settings with no response.
kelliej14
 
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Re: IPhone 7 Plus Visual Voice Mail stopped working

Postby ST - Mark » Sat Jan 04, 2020 9:14 pm

Hi kelliej14. My name is Straight Talk Mark. Sorry that you’re having a problem with your phone's visual voicemail. I will contact you directly with a private message. Please check your your Forum inbox at the upper left corner beside User Control Panel where you can see (1 new message). You can use our self-service menu by simply texting the word HELP to 611611. Thanks.
ST - Mark
 
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Re: IPhone 7 Plus Visual Voice Mail stopped working

Postby Jakeh321 » Thu Feb 20, 2020 11:40 pm

I have the same problem happening on my IPhone XR. I have also tried resetting the network settings. Can someone help me?
Jakeh321
 
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Joined: Thu Feb 20, 2020 11:35 pm

Re: IPhone 7 Plus Visual Voice Mail stopped working

Postby ST - Mark » Sun Feb 23, 2020 12:12 pm

Hi Jakeh321. My name is Straight Talk Mark. We're sorry to hear that you are also having this issue. We'll be happy to help you address your concern. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: IPhone 7 Plus Visual Voice Mail stopped working

Postby Richam96 » Mon Feb 24, 2020 9:18 am

My name is amanda and me and my husband are having issues with our phones. It's saying im sorry im unable to unauthenticate your phone. Need help. Just paid our phone bills
Richam96
 
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Joined: Mon Feb 24, 2020 9:14 am

Re: IPhone 7 Plus Visual Voice Mail stopped working

Postby ST - Mark » Mon Feb 24, 2020 9:36 am

Hi Richam96. My name is Straight Talk Mark. We're sorry to hear that. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
Posts: 2316
Joined: Thu Jun 14, 2012 11:46 am


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