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Service pin doesn't work

PostPosted: Thu Nov 07, 2019 12:58 am
by Julie2604
After entering in my service PIN it said, "The Straight Talk service PIN you've entered is not valid for this phone". Tried several times just to be sure. Same card I've always purchased. And checked with Wal-Mart to make sure the card was activated at the register. Everything is as it should be, but still nothing. I was told it had to be fixed by Straight Talk.

Re: Service pin doesn't work

PostPosted: Fri Nov 08, 2019 10:48 am
by ST - Larry
Hi Julie2604. I'm Straight Talk Larry. I apologize for the inconvenience. We'll check the status of your service PIN. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.