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Iphone cannot send or receive MMS

PostPosted: Fri Oct 18, 2019 2:01 pm
by darahodge@gmail.com
I am unable to send and receive MMS or group messages! I have called for 2 hours and "chatted on line" with the service department and still no resolution. Do not send me to the apple store as the apple store does not handle the APN settings for any carrier. This is a very big problem that straight talk is having and us as customers pay for our service and want to use our service that we pay for! I officially have to Iphones that are useless because Straight Talk cannot get the problem fixed!

Re: Iphone cannot send or receive MMS

PostPosted: Sat Oct 19, 2019 9:00 am
by ST - Larry
Hi darahodge@gmail.com. I'm Straight Talk Larry. I'm very sorry for the trouble this has caused you. We'll review your account and further investigate what happened with your phone service. We need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.