You are not authorized to use this cellular service

[chriskeene1]

I have been getting a message saying "You are not authorized to use this cellular service" when I try to make a call. I have full signal, and just bought a plan card for my phone.

[ST - Larry]

Hi chriskeene1. I'm Straight Talk Larry. I apologize for the inconvenience. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.