Roaming?

[KandeeRamos]

I try to make get my voicemail or make calls, and I get a message saying that I am roaming. It then tells me to purchase a PIN to make and receive calls. I have tried everything that the automated "help" line tells me to do...but I still have the problem. Any help would be appreciated!

[ST - Larry]

Hi KandeeRamos. I'm Straight Talk Larry. I’m very sorry that you’re having issues with our service. We'll check if the phone is properly provisioned in the system. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.