Hotspot not working

[Dylanf24]

I just got my hotspot got it activated and everything. It was showing green and I was connected for a second now it’s red and won’t go back need assistance to fix this please help

[ST - Larry]

Hi Dylanf24. I'm Straight Talk Larry. I'm sorry that you're having issues with your Mobile Hotpspot. We'll review your account and further investigate what happened with your service. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Jimboslice2187]

I also am having the same issue with my mobile hotspot

[ST - Larry]

Hi Jimboslice2187. I'm Straight Talk Larry. I read your post and I want to help you. We need to take this issue offline so we can address it further. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. Thank you.