SMS Texts Being Received Up To A Week Late!

SMS Texts Being Received Up To A Week Late!

Postby tabun » Sat Jul 27, 2019 3:10 am

I have been with Straight Talk since I ported over my AT&T Galaxy S5 and our family has had 1 other port-over (BYOP) and three other phones bought from ST without issue.

I purchased an unlocked Google Pixel 3a XL four months ago and put the AT&T SIM from a BYOP kit in it and everything worked great after the initialization. About a month later, I was not getting a verification code via SMS to reset a password and then noticed I hadn't received other texts in days. I sent out test texts and everyone received them. I sent a text to myself and it didn't come back!

I spoke with the Google rep and he had me reset my WiFi, Mobile & Bluetooth via the Reset options menu, then clear the cache from Messaging (default SMS app), Settings app and another one. I then sent a test SMS to myself and it came right back. The next day, it stopped working again. Then, I received a mass of 15 texts from various numbers all at once that were sent in the previous days.

When this started, my phone was on Android Pie and getting all security updates. Now it is on Android Q and still not working. I have tried other SMS apps, changing the APN settings, network resets, removing contacts and threads of contacts and nothing seems to help. Every once in a while, I will get a text, but I can no longer rely on SMS, which I mainly only use for verification purposes and to be notified that orders are ready to be picked up, etc.

All other data works great at LTE speeds even. Phone calls ALL go through H+ for some reason though, but they still go out at least.(Someone told me you have to have an actual AT&T SIM to make LTE phone calls on their network)

But my number one issue is not receiving texts in any usable fashion. Texts that arrive days or a week later are completely useless. :?
tabun
 
Posts: 1
Joined: Sat Jul 27, 2019 2:42 am

Re: SMS Texts Being Received Up To A Week Late!

Postby ST - Larry » Sat Jul 27, 2019 8:16 am

Hi tabun. I'm Straight Talk Larry. I would like to extend my thanks for choosing Straight Talk as your service provider, and I'm sorry that you were having issues with your text message. Please allow us to review your account and further investigate what happened with your phone service. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: SMS Texts Being Received Up To A Week Late!

Postby ohtwofour » Sat Aug 03, 2019 1:55 pm

I'm having the same exact issue as this person. literally the exact same scenario, didn't receive multiple texts to confirm a login and realized I had not received a text all day.
ohtwofour
 
Posts: 2
Joined: Sat Aug 03, 2019 1:52 pm

Re: SMS Texts Being Received Up To A Week Late!

Postby ST - Larry » Sat Aug 03, 2019 3:53 pm

Hi ohtwofour. I'm Straight Talk Larry. I'm sorry that you're having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am


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