Visual Voicemail on BYOP Att iPhone 7 Plus

[infinitewill]

I ported my number over to ST and still can't get Visual Voicemail to work. Not only do I not have VVM I don't even get a notification when I get a voicemail. Does ANYONE from StaightTalk actually know how fix this issue of even IF it can be fixed? I have made 5 calls to their tech support and that has got me nowhere. I have been instructed to "look in the iPhone manual".

I know from reading posts that many have has this issue but has anyone actually been able to resolve it?

Many thanks for any assistance I can get.

[ST - Mark]

Hi infinitewill. My name is Straight Talk Mark. I read your post and I am sorry you’re having some problems. Yes, we can help you get your problem resolved. For further assistance, please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

[Gibcon]

I am having the same issue, I was on the phone with Straight Talk for 2 hours and they couldnt fix anything.

[ST - Larry]

Hi Gibcon. I'm Straight Talk Larry. I'm very sorry for the trouble this has caused you. We would like to discuss the details of the issue, so that we can address it immediately. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.