call/text details

call/text details

Postby themccrory6 » Fri May 24, 2019 2:57 am

We recently switched our phone and now have none of our contacts. How can we get a copy of a call log/text log even from a single month so we can see most used numbers?
themccrory6
 
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Joined: Fri May 24, 2019 2:47 am

Re: call/text details

Postby ST - Larry » Fri May 24, 2019 8:48 am

Hi themccrory6. I'm Straight Talk Larry. Thank you for choosing Straight Talk as your service provider. We are glad to have you with us. You can request for your call detail records if you need them. If you should have further questions or concerns, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Re: call/text details

Postby Krissypooh » Tue Dec 10, 2019 12:20 pm

How do I get my phone records
Krissypooh
 
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Joined: Mon Dec 09, 2019 11:33 pm

Re: call/text details

Postby Krissypooh » Tue Dec 10, 2019 10:14 pm

Larry I also need my call detail records please help
Krissypooh
 
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Joined: Mon Dec 09, 2019 11:33 pm

Re: call/text details

Postby ST - Mark » Mon Dec 30, 2019 11:50 pm

Hi Krissypooh. My name is Straight Talk Mark. Please be advised that we do not provide the Call Detail Records on a regular basis. However, we will fulfill a customer’s request under special circumstances. Please contact one of our customer care representatives at 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word CDR to 611611. Thanks.
ST - Mark
 
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