Lost my GV visual voicemail no conditional call forwarding

[Lindsay1226]

I am so frustrated. I have a son with learning disabilities and tend to get calls throughout the week. I am a dispatcher, so I cannot answer my phone 90% of the time. I used Google Voice for my voicemails because it was visual voicemail. I spoke to Straight Talk in December when I bought a new phone (did not purchase through Straight Talk) and was told they would put the conditional call forwarding back on. My phone was $900+ and it pisses me off that I cannot use MY GOOGLE VOICE! I already purchase your service every month. This is poor business practice and unacceptable. I want back the capability to NOT have your voicemail!

[ST - Larry]

Hi . My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. Let us help you with your voicemail issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.