Visual voicemail

[P4cm4n88]

I have an iPhone that I used BYOP. My fiancé bought a refurb iPhone. Hers works fine...no problems. Mine did work for a few days after switching but then I had to get new APN info and now it doesn’t work anymore. Just has the call voicemail button.

Why does hers work and mine doesn’t? And it did before I got new apn settings? Now I’ll get a PM from a bot

[ST - Larry]

Hi P4cm4n88. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. Let us help you troubleshoot the phone. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[tricia23va]

I just switched to ST I called before switching and was told I could get visual voice mail on my phone. Now that I switched I do not have visual voice mail, when trying to access my VM i get the message "call voicemail" . I have a Iphone 7+, I was told to call apple and apple says its a carrier issue. I have spent over 5 hrs on the phone with ST today trying to get this straight. I was told by ST to download the "voicemail app" i downloaded 4 different apps NONE of them worked!!! I am beyond mad, when I had ST before I had visual voice mail, what is the problem now. I am about to go back to AT&T this is insane!!

[ST - Larry]

Hi tricia23va. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.