facebook verification texts

facebook verification texts

Postby katblack » Wed Feb 28, 2018 7:36 pm

for about a week, i have been unable to receive 2 factor authentication texts from Facebook. I know that Facebook is sending the code because when I tested it by typing in random numbers, I got an error message that read "the code does not match the code that was sent to your phone". That means the issue is not on their end. I can receive verification and confirmation texts from other short codes but Facebook is not working. can someone help? thanks
katblack
 
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Re: facebook verification texts

Postby Lazybuttjay » Mon Sep 14, 2020 1:23 pm

I am having the exact same issue, but with multiple apps. None of my short code messages are coming through to verify various apps. Did you ever find out a solution for this?
Lazybuttjay
 
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Re: facebook verification texts

Postby ST - Mark » Tue Sep 15, 2020 1:31 pm

Hi Lazybuttjay. My name is Straight Talk Mark. We're sorry to hear that. We need to take this issue offline so we can address it immediately. We will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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