What happened to conditional call forwarding???

[youmail_please]

I have been a Straight Talk customer for several years. In that time, I have always been able to use a visual voicemail program called YouMail, which works by getting forwarded calls from Straight Talk.

It was working just fine 3 days ago when my phone died and I had to replace it. Now all of a sudden, Straight Talk is telling me they do not support conditional call forwarding. They supported it 3 days ago on my old phone, which is exact same as my new phone. They are also supporting it RIGHT NOW for my husband, who is on the same pre-paid Straight Talk plan and uses the same unlocked phone.

WHAT THE HECK?!?! Why am I not able to keep the same service that I've had for years? If you don't support it, why does it still work for my husband?

Being able to use visual voicemail is very important for my business, and I will change carriers if I am not able to use it.

[ST - Mark]

Hi youmail_please. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[tazytiff]

I'm having same issue except I use Google Voice. Did ST resolve your issue? Ridiculous that ST would not allow visual voicemail, especially when they don't have an option, like every other service provider.

[ST - Larry]

Hi tazytiff. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[Liz022196]

Can u help me find a puk code for a zte

[ST - Mark]

Hi Liz022196. My name is Straight Talk Mark. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.

[MAckerman]

Hi - I am having the same issue as well!

[ST - Larry]

Hi MAckerman. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[Lenortenzi]

I also have lost call forwarding. I used youmail for years and now it's not working and I tried all the codes that were suggested by tech support to no avail... anyone help?

[Lenortenzi]

help... also lost conditional call forwarding... straight talk let it happen until recently and now it's gone and they say they don't support CCF but my friend has it ... any one willing to help? I tried all the codes they said to try **004* and *72 etc please help. thanks