What happened to conditional call forwarding???

What happened to conditional call forwarding???

Postby youmail_please » Wed Oct 04, 2017 3:17 pm

I have been a Straight Talk customer for several years. In that time, I have always been able to use a visual voicemail program called YouMail, which works by getting forwarded calls from Straight Talk.

It was working just fine 3 days ago when my phone died and I had to replace it. Now all of a sudden, Straight Talk is telling me they do not support conditional call forwarding. They supported it 3 days ago on my old phone, which is exact same as my new phone. They are also supporting it RIGHT NOW for my husband, who is on the same pre-paid Straight Talk plan and uses the same unlocked phone.

WHAT THE HECK?!?! Why am I not able to keep the same service that I've had for years? If you don't support it, why does it still work for my husband?

Being able to use visual voicemail is very important for my business, and I will change carriers if I am not able to use it.
youmail_please
 
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Re: What happened to conditional call forwarding???

Postby ST - Mark » Wed Oct 04, 2017 5:23 pm

Hi youmail_please. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Mark
 
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Re: What happened to conditional call forwarding???

Postby tazytiff » Tue Oct 31, 2017 11:47 pm

I'm having same issue except I use Google Voice. Did ST resolve your issue? Ridiculous that ST would not allow visual voicemail, especially when they don't have an option, like every other service provider.
tazytiff
 
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Re: What happened to conditional call forwarding???

Postby ST - Larry » Wed Nov 01, 2017 7:45 am

Hi tazytiff. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Re: What happened to conditional call forwarding???

Postby Liz022196 » Thu Nov 02, 2017 5:54 am

Can u help me find a puk code for a zte
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Re: What happened to conditional call forwarding???

Postby ST - Mark » Thu Nov 02, 2017 4:12 pm

Hi Liz022196. My name is Straight Talk Mark. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: What happened to conditional call forwarding???

Postby MAckerman » Mon Nov 06, 2017 6:08 pm

Hi - I am having the same issue as well!
MAckerman
 
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Re: What happened to conditional call forwarding???

Postby ST - Larry » Tue Nov 07, 2017 8:51 am

Hi MAckerman. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Re: What happened to conditional call forwarding???

Postby Lenortenzi » Tue Feb 27, 2018 8:02 pm

I also have lost call forwarding. I used youmail for years and now it's not working and I tried all the codes that were suggested by tech support to no avail... anyone help?
Lenortenzi
 
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Joined: Fri Feb 07, 2014 9:27 am

Re: What happened to conditional call forwarding???

Postby Lenortenzi » Tue Feb 27, 2018 8:23 pm

help... also lost conditional call forwarding... straight talk let it happen until recently and now it's gone and they say they don't support CCF but my friend has it ... any one willing to help? I tried all the codes they said to try **004* and *72 etc please help. thanks
Lenortenzi
 
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