Page 1 of 1
Phone Card

Posted:
Sun Sep 24, 2017 2:42 pm
by akelly
I went to go add the card to my phone, and after scratch the strip where the service pin is, there were only 6 digits instead of the 15 digits. Because of that I am unable to add airtime to my phone.
Re: Phone Card

Posted:
Sun Sep 24, 2017 3:48 pm
by ST - Felice
Hi akelly. My name is Straight Talk Felice. Sorry about your problem. Please check your Forum inbox for assistance.
Re: Phone Card

Posted:
Sat Jun 08, 2019 2:46 pm
by Fleming.Rian2002
I'm also having a similar issue, I scratched the strip too roughly and I lost 2 of the numbers. It would be awesome if you could help me. I dont want my aunt to have wasted her money. Thank you!
Re: Phone Card

Posted:
Sat Jun 08, 2019 3:13 pm
by ST - Larry
Hi Fleming.Rian2002. I'm Straight Talk Larry. I'm sorry to hear that you are having some problems. We can provide you the missing PIN. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.