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Removing Device from My Active Account
Posted:
Tue Jul 11, 2017 3:30 pmby Aunge73
Need Help Please!!
I need to remove an active phone and keep it active from my account, don't care what is done with it, just need to remove this phone. I do not have another email account to move it to, so another account can not be set up.
I am tired of every time I go to my current account I have to reset my password because the owner of this active phone has added minutes to it.
PLEASE HELP!!!! I do not want to leave Straight Talk because I can not get the help I know I can get.
Re: Removing Device from My Active Account
Posted:
Tue Jul 11, 2017 4:21 pmby alita
Hi Aunge73. My name is Straight Talk Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
Re: Removing Device from My Active Account
Posted:
Sat Sep 16, 2017 8:44 pmby Alleycat2eric
I have another phone synced under my phone number. How do I remove it from my account?
Re: Removing Device from My Active Account
Posted:
Sun Sep 17, 2017 8:02 amby ST - Felice
Hi Alleycat2eric. My name is Straight Talk Felice. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
Re: Removing Device from My Active Account
Posted:
Sat Nov 25, 2017 9:12 pmby yemi
Hi. I am having the same problem. Help please
Re: Removing Device from My Active Account
Posted:
Sun Nov 26, 2017 8:58 amby ST - Larry
Hi yemi. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Re: Removing Device from My Active Account
Posted:
Thu Feb 22, 2018 1:44 pmby lesli.74
I have two phones on my account that are active but I need them removed from my account. I am no longer associated with the other people on my account. What is the easiest way to do this?
Re: Removing Device from My Active Account
Posted:
Sat Feb 24, 2018 3:55 pmby ST - Larry
Hi lesli.74.My name is Straight Talk Larry. We can help you remove the phones from your account. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
Re: Removing Device from My Active Account
Posted:
Fri Mar 20, 2020 5:24 amby Richard032196
Help same issue
Re: Removing Device from My Active Account
Posted:
Mon May 11, 2020 1:55 pmby ST - Mark
Hi Richard032196. My name is Straight Talk Mark. We're sorry to hear that. Allow us to help you with your issue. To better assist you, please check your Forum inbox for a private message. Click on "New Messages" beside User Control Panel to view your forum inbox.You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.