Removing Device from My Active Account

Removing Device from My Active Account

Postby Aunge73 » Tue Jul 11, 2017 3:30 pm

Need Help Please!!
I need to remove an active phone and keep it active from my account, don't care what is done with it, just need to remove this phone. I do not have another email account to move it to, so another account can not be set up.
I am tired of every time I go to my current account I have to reset my password because the owner of this active phone has added minutes to it.
PLEASE HELP!!!! I do not want to leave Straight Talk because I can not get the help I know I can get. :oops: :roll:
Aunge73
 
Posts: 1
Joined: Tue Jul 11, 2017 3:07 pm

Re: Removing Device from My Active Account

Postby alita » Tue Jul 11, 2017 4:21 pm

Hi Aunge73. My name is Straight Talk Alita. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
alita
 
Posts: 1267
Joined: Mon Mar 21, 2011 8:02 pm

Re: Removing Device from My Active Account

Postby Alleycat2eric » Sat Sep 16, 2017 8:44 pm

I have another phone synced under my phone number. How do I remove it from my account?
Alleycat2eric
 
Posts: 1
Joined: Sat Sep 16, 2017 8:27 pm

Re: Removing Device from My Active Account

Postby ST - Felice » Sun Sep 17, 2017 8:02 am

Hi Alleycat2eric. My name is Straight Talk Felice. Sorry that you’re having a problem. Please check your Forum inbox for a private message. Thank you.
ST - Felice
 
Posts: 2268
Joined: Tue Nov 22, 2011 12:04 pm

Re: Removing Device from My Active Account

Postby yemi » Sat Nov 25, 2017 9:12 pm

Hi. I am having the same problem. Help please
yemi
 
Posts: 1
Joined: Sat Nov 25, 2017 9:05 pm

Re: Removing Device from My Active Account

Postby ST - Larry » Sun Nov 26, 2017 8:58 am

Hi yemi. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Removing Device from My Active Account

Postby lesli.74 » Thu Feb 22, 2018 1:44 pm

I have two phones on my account that are active but I need them removed from my account. I am no longer associated with the other people on my account. What is the easiest way to do this?
lesli.74
 
Posts: 1
Joined: Thu Feb 22, 2018 1:41 pm

Re: Removing Device from My Active Account

Postby ST - Larry » Sat Feb 24, 2018 3:55 pm

Hi lesli.74.My name is Straight Talk Larry. We can help you remove the phones from your account. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
Posts: 5658
Joined: Tue Nov 22, 2011 11:14 am

Re: Removing Device from My Active Account

Postby Richard032196 » Fri Mar 20, 2020 5:24 am

Help same issue
Richard032196
 
Posts: 2
Joined: Fri Mar 20, 2020 4:58 am

Re: Removing Device from My Active Account

Postby ST - Mark » Mon May 11, 2020 1:55 pm

Hi Richard032196. My name is Straight Talk Mark. We're sorry to hear that. Allow us to help you with your issue. To better assist you, please check your Forum inbox for a private message. Click on "New Messages" beside User Control Panel to view your forum inbox.You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
Posts: 2556
Joined: Thu Jun 14, 2012 11:46 am


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