Visual Voicemail Suddenly Quit Working

Visual Voicemail Suddenly Quit Working

Postby Yodah » Mon Mar 20, 2017 2:05 pm

I originally had Straight Talk on my iPhone 4s and had Visual Voicemail working fine. Decided to upgrade to an iPhone 6 plus but Straight Talk did not support LTE at that time so I decided to switch to AT&T. Straight Talk started to support LTE so I finally switched back a little over two months ago. Visual voice mail WAS WORKING until last night when I suddenly got a normal voicemail message and it called my voicemail instead of giving me the visual message.

I have repeatedly tried to contact support only to be given the run around several times by people who have little to NO tech experience. When you have to explain to a representative that a APN is not "only for CDMA networks" then you really need to invest in customer service reps that don't make your entire company look like idiots.

I just want my visual voice mail working like it has been for the last two months!
Posts: 5
Joined: Sat Jul 26, 2014 4:55 am

Re: Visual Voicemail Suddenly Quit Working

Postby Shelly_ST » Mon Mar 20, 2017 2:15 pm

Hi Yodah. My name is Straight Talk Shelly. Sorry that you're having a problem. Please check your Forum inbox for a message. Thank you.
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Joined: Fri Sep 03, 2010 11:11 am

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