Call and text history

Call and text history

Postby Myshelties » Wed Feb 22, 2017 10:21 am

How do I request call and text history?
Myshelties
 
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Re: Call and text history

Postby ST - Larry » Wed Feb 22, 2017 10:30 am

Hi Myshelties. My name is Straight Talk Larry. We provide call detail records under special circumstances. We can only provide those call records for the last 90 days. All requests should be specific or have a time range (month/date/year). For more information, please call our Customer Care Hotline at 1-800-867-7183; opens from Monday to Sunday 8:00 AM to 11:45 PM EST and ask to be transferred to extension 2468. In addition, all Call Detail Records will be sent via mail. We cannot send it through e-mail. Thanks.
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Re: Call and text history

Postby Myshelties » Wed Feb 22, 2017 12:40 pm

I have tried that and the recording says they cannot located my number in their records.
Myshelties
 
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Re: Call and text history

Postby Shelly_ST » Wed Feb 22, 2017 12:44 pm

Hi Myshelties. My name is Straight Talk Shelly. Please check your Forum inbox for a message. Thank you.
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Re: Call and text history

Postby Jessielambert042998 » Thu Feb 23, 2017 12:15 am

How do I get text records
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Re: Call and text history

Postby ST - Mark » Thu Feb 23, 2017 12:20 am

Hi Jessielambert042998. My name is Straight Talk Mark. Please check your Forum inbox for a message. Thank you.
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Re: Call and text history

Postby taramodugno » Tue Apr 11, 2017 12:23 pm

Hello my number is (xxx) xxx-xxxx
I am desperate to get my one time text and call history, I understand you can only go back 90 days, which just might work. I have very important family contact numbers and I don't even know how I erased them. I know I have received a text from my cousin and a call from my uncle, I hope one was in the last 90 days. Please help, or lead me in the right direction. Thank you, Tara
Last edited by Shelly_ST on Tue Apr 11, 2017 12:40 pm, edited 1 time in total.
Reason: Customer posted the phone number.
taramodugno
 
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Re: Call and text history

Postby ST - Felice » Tue Apr 11, 2017 1:01 pm

Hi taramodugno. My name is Straight Talk Felice. Please check your Forum inbox for a message. Thank you.
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Re: Call and text history

Postby sboyett » Mon Nov 27, 2017 8:41 pm

I need a copy of my call and text records for past 90 days
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Re: Call and text history

Postby ST - Larry » Wed Nov 29, 2017 9:58 am

Hi sboyett. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.
ST - Larry
 
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