My account now says "Inactive Phone" but I have time left!

[Marie-Straight Talk]

Test

[ST-Shannon]

Hi Labby! I'm Straight Talk Shannon. You need to post at least five times for you to get access to your forum inbox. Post one more and you can read our private message.

[Labby]

Hi Labby! I'm Straight Talk Shannon. You need to post at least five times for you to get access to your forum inbox. Post one more and you can read our private message.

I already had 5 posts. This makes 6. I can read your PMs just fine. In fact, most of my 5 (now 6) posts are direct responses to what was in the PMs. So far, no one is able to tell me that he or she is able to actually fix the problem I have explicitly laid out in my original posts. I've tried phone support and the chat support suggested by a couple of the PMs I read. No luck getting the issue resolved.

[ST-Shannon]

Labby, I will be contacting you via private message. Please check your inbox.

[jwetnight]

I am having the exact same issue my phone was working and then it stopped and said that my service was inactive and i have ten days left on my cycle

[ST - Larry]

Hi jwetnight. I'm Straight Talk Larry. I'm very sorry that you're having some problems. Please allow us to review your account and further investigate what happened with your phone service. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.