by marywaco777 » Wed Mar 14, 2018 4:52 pm
Thanks so much for your prompt response, and assistance!
Unfortunately, upon attempting to use any of the telephone numbers provided through your link, as included in your previous reply, I was informed that "The number entered was not found", by those automated service numbers (listed as follows, as they appeared in the page displayed when accessing your link, as provided by your previous response). Each number requested my current "Straight Talk" telephone number, and each responded with the recorded statement, "The number entered was not found".
Of course, seeing as my number/cellphone has been in use for approximately 3 weeks, since initiating my "Straight Talk" plan (at that number)...this message is in error.
Considering my number/plan is apparently not recognized by Straight Talk services, please instruct me as to how we might proceed, under the circumstances...and in your next response, include some option other than any attempt made through the below system numbers, which your previous reply relied upon as a solution to the problem of retrieving a PUK to unlock my phone, but which have proven of no effect, due to my current number being unrecognized by that system, for some reason.
Thank you
The following paragraph includes the numbers provided by your previously included link, but which fail to recognize my current number/plan.
"Contact Us
If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number
and your Straight Talk Cell Phone Number when contacting us so we can give you the best possible service.
Contact us by:
Phone at: 1-877-430-CELL (2355)
Sim Customers at: 1-855-222-CELL (2355)
Home Phone at: 1-800-299-7784
Mobile Hotspot at: 1-877-430-CELL(2355)
Call Center Hours: 8 AM - 11:45 PM (EST) 7days a week
Correspondence at:
Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178