Not receiving calls

[Ceb31510]

When I get calls, I am being told that my phone goes straight to voicemail. My phone has no record of the previous call. I will get occasion calls but most are going straight to voicemail. Any help?

[ST - Felice]

Hi Ceb31510. My name is Straight Talk Felice. We are sorry about your issue in making and receiving calls. Let us get this resolved. Please check your Forum inbox for assistance. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.