impossible to cancel auto-refill

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impossible to cancel auto-refill

Postby NoService » Sun Jul 07, 2019 8:43 pm

Same problem as everyone else here. Impossible to cancel auto-refill.
NoService
 
Posts: 3
Joined: Fri Dec 04, 2015 6:56 pm

Re: impossible to cancel auto-refill

Postby ST - Larry » Mon Jul 08, 2019 9:55 am

Hi NoService. I'm Straight Talk Larry. I apologize for the inconvenience. We'll help you cancel Auto-Refill. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
Posts: 5576
Joined: Tue Nov 22, 2011 11:14 am

Re: impossible to cancel auto-refill

Postby NoService » Wed Jul 10, 2019 1:06 pm

Cancel auto-refill for 530-305-5022. Do not refer me somwhere else.

I called 1-877-430-2355, it said "pending transaction" and hung up on me.
I texted SUPPORT to 611611 - same result
I called 611 - same result

Stop apologizing and giving me the runaround. Just cancel it now.
My only recourse after this is to file a credit card fraud report and a complaint to the CPUC.
NoService
 
Posts: 3
Joined: Fri Dec 04, 2015 6:56 pm


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