My refill keeps saying pending transaction

[ST-Yvonne]

when i try to add airtime to my straight talk phone it says a transaction is pending...i am trying to call and add time can someone please help?

Hi, pringlefour. My name is Straight Talk Yvonne. We're sorry that you’re having a problem. Let me help you with that but we need to take this issue offline so I can address it further. I will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. Thanks.

[Lush1999]

My friend is haveing this same problem and has been without her phone for a month or so. Please help

[ST - Larry]

Hi Lush1999. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[ChristyGaudin]

Every time I try to call to refill it says there's a pending transaction, and to call back in 5 min to give it time to complete. Never works though

[ChristyGaudin]

Why is my phone saying pending transaction when I try to refill!

[Shelly_ST]

Hi ChristyGaudin. My name is Straight Talk Shelly. Let us help you. Please check your Forum inbox for a message to further assist you. Thanks.

[nateleroy420]

I am having the same issue. Refilled 4 hours ago and still pending transaction. Try to call customer service and it gives an automated message of your transaction is pending please wait 5 minutes and try again then hangs up on me. No option to actually talk to someone or anything. have used this service for several years with no issues like this. Please private message me whatever you have been sending everyone else to resolve this issue.
-NL

[ST - Larry]

Hi nateleroy420. I'm Straight Talk Larry. I'm sorry that you're having some problems. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[Tpetey]

My LG will not reactivate. Keeps saying pending transaction call back in 5 minutes but will not let me through. It has been 2 days of this I need my phone. I don't know what to do.

[ST - Mark]

Hi Tpetey. My name is Straight Talk Mark. Sorry that you’re having a problem. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Please check your forum inbox for a message. Click on "New Message" beside User Control Panel to view your forum inbox. You can also use our self-service menu by simply texting the word HELP to 611611. Thanks.