Cancel Auto refill

[sindyciaray]

I also want to cancel the account when the current cycle ends

[ST - Mark]

Hi sindyciaray. My name is Straight Talk Mark. We need to take this issue offline so I can address it further. I will contact you directly with a private message. Thanks.

[AG_5752]

I need to cancel auto-refill on my iPhone, however I don't see my phone, nor an option to cancel on the Straight Talk website.

[ST - Larry]

Hi AG_5752. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[tkdcjs1554]

I want to cancel my auto refill, but I can't login because I forgot my password and my email address is wrong.
I cannot get the email to change my password...
is there any other way to cancel it or login?

[ST - Larry]

Hi tkdcjs1554. My name is Straight Talk Larry. We need to take this issue offline so we can address it further. I will contact you directly with a private message. Please click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

[dwaller5735]

I added auto refill to my grandsons phone and now I want to stop the autorefill. There is no place available because I didn't sign him up for an account. How do I stop autorefill without an account?

[ST - Larry]

Hi dwaller5735. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

[JRussell97]

I'm still getting charged for an inactive number, and need to have it cancelled as soon as possible

[ST - Larry]

Hi JRussell97. I'm Straight Talk Larry. I sincerely apologize for the trouble this has caused you. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.