TEXTS - with the $30 1000 min 1000 text - how do you know ho

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TEXTS - with the $30 1000 min 1000 text - how do you know ho

Postby PamB » Thu Oct 28, 2010 2:51 pm

Just a question- with the 1000 min 1000 text 30 day plan, how do you know how many texts you have used or have left? From my phone under air info I can find out how many mins I have left and my service end date. BUT where is information about number of texts? Could not find this information under my account online either. thanks
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Re: TEXTS - with the $30 1000 min 1000 text - how do you kno

Postby Shelly_ST » Thu Oct 28, 2010 3:57 pm

Hi. My name is Straight Talk Shelly. Sorry that you're having a problem. I'm going to try to help you now. I may need to have some information about the account to resolve the issue. We need to take this issue offline so I can address it further. I'll contact you directly at the e-mail address you provided when you signed up for this forum.
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Re: TEXTS - with the $30 1000 min 1000 text - how do you kno

Postby Coolius » Thu Feb 10, 2011 4:48 am

Shelly, It would be nice if you could post your answer about text totals on this thread. I have a similar problem like the OP, so I would be very interested in seeing your answer. Thank you.
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Re: TEXTS - with the $30 1000 min 1000 text - how do you kno

Postby Jessica_ST » Mon Feb 28, 2011 8:00 am

Good day, Coolius. My name is Jessica Straight Talk and I'll be addressing your concern. You can check your balance from our website atwww.straighttalkwireless.com or you may check it from the prepaid menu of your phone under 'Airtime Info' option. Hope this helps. It's been a pleasure helping you. Have a good day.
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Re: TEXTS - with the $30 1000 min 1000 text - how do you kno

Postby elizabethdarcy83 » Sun Apr 15, 2012 10:42 pm

On my phone if I stay on the line after a call without hanging up, I wait about 30-40 seconds and a voice will come on and tell me how many voice minutes, text messages, and Megabytes I have left. Also on my phone in one of the menus, there is a way to "reset" your voice call and text message counter to keep track as well.

Hope that helps.
Sarah
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