Wrong card

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Wrong card

Postby jdtheus » Sat Jul 11, 2020 10:58 am

Good afternoon,

So this morning I realized that I accidentally purchased the wrong card when the code was rejected by the Straight Talk call in number. Apparently the code doesn't work on smart phones. Anyone else made this mistake? Am I just losing that money since its non-refundable?

I didn't even realize there were different cards for smartphones and other phones, why would this be a thing?
Posts: 3
Joined: Sat Jul 11, 2020 10:37 am

Re: Wrong card

Postby ST - Mark » Fri Jul 17, 2020 2:29 pm

Hi jdtheus. My name is Straight Talk Mark. Sorry to hear that. We need to take this issue offline so we can address it further. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
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Joined: Thu Jun 14, 2012 11:46 am

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