Issue with service plans

[jdtheus]

Good afternoon,
I made a mistake when buying a card at walmart and accidentally purchased one that cant work on smart phones. I didn't realize this error until the I was attempting to enter the code and it was rejected. Has anyone had this problem before, what did you do? I really don't want to go buy another card since this one is non-refundable.

[ST - Mark]

Hi jdtheus. My name is Straight Talk Mark. Sorry for the trouble that you have encountered with your service plan. For us to help you, we need to take this issue offline. Please check your Forum inbox. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks!