I need to change what my caller ID says

[isaacallen1]

I need to change my caller ID so that it says my first and last name in order for the IRS to verify my phone number so I can order my tax transcript on their website. Please help me with this as I've seen others getting assistance regarding this and the customer support phone line offered zero help. Thanks.

[ST - Mark]

Hi isaacallen1. My name is Straight Talk Mark. Sorry to hear that you are also having this issue. Please allow us to review your account and further investigate it. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.