Bought the wrong service card and can’t return it

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Bought the wrong service card and can’t return it

Postby Zilliammily » Thu Mar 05, 2020 11:08 pm

So I bought the basic service card and didn’t realize it at the time. I can’t return it, do I have any options?
Zilliammily
 
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Re: Bought the wrong service card and can’t return it

Postby ST - Mark » Sun Mar 08, 2020 11:38 am

Hi Zilliammily. My name is Straight Talk Mark. We're sorry to hear that. Let us help you in resolving your ongoing issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Re: Bought the wrong service card and can’t return it

Postby odb002 » Wed Apr 01, 2020 10:14 am

ST - Mark wrote:Hi Zilliammily. My name is Straight Talk Mark. We're sorry to hear that. Let us help you in resolving your ongoing issue. Please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.


I have also bought the wrong is there anything i can do?
odb002
 
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Re: Bought the wrong service card and can’t return it

Postby roquelove » Wed Apr 01, 2020 6:30 pm

Finally bought my Straight Talk LG Rebel. Very nice phone.
roquelove
 
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Re: Bought the wrong service card and can’t return it

Postby Redbone1979 » Sun Apr 05, 2020 11:58 pm

So I bought the wrong service card online and didn’t realize it at the time. do I have any options?
Redbone1979
 
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Joined: Sun Apr 05, 2020 11:50 pm

Re: Bought the wrong service card and can’t return it

Postby ST - Mark » Fri May 01, 2020 9:58 am

Hi odb002. My name is Straight Talk Mark. Sorry for the trouble that you have encountered with your service plan. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Bought the wrong service card and can’t return it

Postby ST - Mark » Fri May 01, 2020 10:05 am

Hi roquelove. My name is Straight Talk Mark. We're glad to hear that you have already purchased it. If there is anything we can do for you, please let us know or use our self-service menu by simply texting the word HELP to 611611. Thanks.
ST - Mark
 
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Joined: Thu Jun 14, 2012 11:46 am

Re: Bought the wrong service card and can’t return it

Postby ST - Mark » Fri May 01, 2020 10:16 am

Hi Redbone1979. My name is Straight Talk Mark. We're sorry to hear that. Before we can answer your question, allow us to gather some information. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
Posts: 2427
Joined: Thu Jun 14, 2012 11:46 am


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