Accidently bought wrong service plan

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Accidently bought wrong service plan

Postby Tru3Blu3 » Tue Sep 03, 2019 10:45 am

Hi, I bought the 30 dollar card and didn't realize it would not work on my phone until I tried using the pin. Can you help me? I have no problem paying the difference. I just don't want to be out the whole 30 dollars. Please help.
Tru3Blu3
 
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Re: Accidently bought wrong service plan

Postby ST - Larry » Tue Sep 03, 2019 11:06 am

Hi Tru3Blu3. I'm Straight Talk Larry. I'm sorry that you're having some problems. We'll help you resolve your issue. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am

Accidently bought wrong service plan

Postby Chelsi131 » Fri Sep 06, 2019 1:58 pm

I just went to Walmart to add a plan card and I too grabbed what I thought was the last $35 card and it was a $30 plan card! What can I do? I ll pay the difference, need help!
Chelsi131
 
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Joined: Fri Sep 06, 2019 1:53 pm

Re: Accidently bought wrong service plan

Postby ST - Larry » Sat Sep 07, 2019 11:05 am

Hi Chelsi131. I'm Straight Talk Larry. I'm sorry that you're having some problems. Let us help you with your concern. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.
ST - Larry
 
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Joined: Tue Nov 22, 2011 11:14 am


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