Page 6 of 6

Re: I scratched silver strip and not all numbers are there

PostPosted: Tue Jan 05, 2021 1:21 pm
by ST - Mark
Hi AngelaC. My name is Straight Talk Mark. We're sorry to hear about what happened to your service plan. We will be glad to help you recover the missing service PIN. To better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

Re: I scratched silver strip and not all numbers are there

PostPosted: Tue Jan 05, 2021 1:32 pm
by ST - Mark
Hi LinkDeBoss. My name is Straight Talk Mark. We're sorry to hear that you are also having an issue with your service plan. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ADD to 611611. Thank you for contacting us.

Re: I scratched silver strip and not all numbers are there

PostPosted: Mon Jan 11, 2021 4:39 pm
by Dean
I scratched off part of pin. Trying to activate 1st time

Re: I scratched silver strip and not all numbers are there

PostPosted: Fri Jan 22, 2021 5:02 am
by gnet12345
Hi - I just bought one of your $45 cards from walmart and the pin number scratched off with the strip - can you please help me recover it so I can activate my phone?

Re: I scratched silver strip and not all numbers are there

PostPosted: Wed Feb 17, 2021 10:47 am
by ST - Mark
Hi Dean. My name is Straight Talk Mark. We're sorry to hear for the trouble that you have encountered with your service plan. We will be happy to help you in resolving your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ADD to 611611. Thank you.

Re: I scratched silver strip and not all numbers are there

PostPosted: Wed Feb 17, 2021 11:02 am
by ST - Mark
Hi gnet12345. My name is Straight Talk Mark. Sorry to hear about what happened to your service plan. Yes, we will be glad to help you in adding the service plan to your phone. To better assist you, please check your Forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.

Re: I scratched silver strip and not all numbers are there

PostPosted: Tue Mar 16, 2021 11:57 pm
by Sammyrose4
Hi , just purchased a card Walmart won’t let me exchange it I scratched off a few numbers of my service pin , any way I can still active the card I just purchased ! ?

Re: I scratched silver strip and not all numbers are there

PostPosted: Fri Mar 26, 2021 11:49 am
by ST - Mark
Hi Sammyrose4. My name is Straight Talk Mark. We're sorry to hear that you are having an issue with your service plan. We will be happy to help you in resolving your issue. We will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You may also text the key word ADD to 611611. Thank you for your patience.