I scratched silver strip and not all numbers are there

Post your questions and get answers about
Straight Talk Service Plan Options.

Re: I scratched silver strip and not all numbers are there

Postby jmloken2020 » Fri Jul 17, 2020 6:28 pm

hi i did the same thing.. i scratched the first three numbers off my 2gb activation card and now i cant read the first three numbers of the activation code... i have the reciept somewhere... can you help please?? thank you..
jmloken2020
 
Posts: 2
Joined: Fri Jul 17, 2020 6:11 pm

Re: I scratched silver strip and not all numbers are there

Postby ST - Mark » Mon Jul 20, 2020 10:25 am

Hi jmloken2020. My name is Straight Talk Mark. We're sorry to hear about what happened to your service plan. Yes, we'll be more than happy to help you in resolving your issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.
ST - Mark
 
Posts: 2462
Joined: Thu Jun 14, 2012 11:46 am

Re: I scratched silver strip and not all numbers are there

Postby jayden » Wed Jul 22, 2020 10:25 am

I also paid for a service plan but almost all the numbers got scratched off and i need my phone
jayden
 
Posts: 2
Joined: Wed Jul 22, 2020 10:23 am

Re: I scratched silver strip and not all numbers are there

Postby jayden » Wed Jul 22, 2020 10:29 am

WDrake wrote:I bought a $55 refill card yesterday, and when I scratched off the silver strip all the numbers are not there. From what I am reading Walmart store will not help you. I have been in retail management for 20 years and I can not believe that a store will not stand behind what it sells, and to insure customer satisfaction. Especially if the customer has the receipt. I need help! I am currently unemployed and back in school and $55 is a lot of money to me right now.

Please I need this too!!!
jayden
 
Posts: 2
Joined: Wed Jul 22, 2020 10:23 am

Re: I scratched silver strip and not all numbers are there

Postby ST - Mark » Wed Jul 22, 2020 1:51 pm

Hi jayden. My name is Straight Talk Mark. Sorry that you are having this issue. We can help you with your service plan issue. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for contacting us.
ST - Mark
 
Posts: 2462
Joined: Thu Jun 14, 2012 11:46 am

Re: I scratched silver strip and not all numbers are there

Postby Leilamarie » Sat Oct 03, 2020 2:39 pm

Hello. I scratched the silver strip but it ripped off and the numbers arent there anymore. I paid 35 dollars. Can I use this card
Leilamarie
 
Posts: 2
Joined: Sat Oct 03, 2020 2:35 pm

Re: I scratched silver strip and not all numbers are there

Postby Leilamarie » Sat Oct 03, 2020 5:51 pm

I scratched the silver strip but numbers are stained and cant see all the number. I'm not able to return this to the store
Leilamarie
 
Posts: 2
Joined: Sat Oct 03, 2020 2:35 pm

Re: I scratched silver strip and not all numbers are there

Postby babypool39 » Thu Oct 22, 2020 7:40 pm

Hello, this is the fourth time I attempting to post regarding the service pin I purchased being scratched off and becoming unreadable/unusable. Can I please get some assistance with this issue. Thank Art
babypool39
 
Posts: 2
Joined: Thu Oct 15, 2020 4:20 pm

Re: I scratched silver strip and not all numbers are there

Postby ST - Mark » Tue Oct 27, 2020 8:54 am

Hi Leilamarie. My name is Straight Talk Mark. We're sorry that you're also having this issue. We'll help you retrieve the missing service PIN. For further assistance, we will contact you directly with a private message and you will receive confirmation of this at the email address you provided when you signed up for this forum. You can also use our self-service menu by simply texting the word ADD to 611611. Thanks.
ST - Mark
 
Posts: 2462
Joined: Thu Jun 14, 2012 11:46 am

Re: I scratched silver strip and not all numbers are there

Postby ST - Mark » Tue Oct 27, 2020 9:01 am

Hi babypool39. My name is Straight Talk Mark. We sincerely apologize for the trouble that you have encountered with your service plan. We will be glad to assist you in resolving your issue. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you for your patience.
ST - Mark
 
Posts: 2462
Joined: Thu Jun 14, 2012 11:46 am

PreviousNext

Return to Service Plan Options

Who is online

Users browsing this forum: No registered users and 3 guests