Page 17 of 17

Re: Internet still slow after refilling

PostPosted: Sat Mar 10, 2018 5:19 pm
by brixnxx
i could really use some help!! got my service refilled on the 4th and it worked for a few days but now it is running so slow! i could barely even load this. i buy the $60 unlimited data card. i’ve pretty much been without a working phone for days now. would appreciate some HELP.

Re: Internet still slow after refilling

PostPosted: Mon Mar 12, 2018 11:28 am
by ST - Larry
Hi brixnxx. My name is Straight Talk Larry. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Internet still slow after refilling

PostPosted: Wed Mar 14, 2018 7:57 pm
by multipersonas
I too have been having this issue. I'm signed up for the auto pay and when my service got reissued my speeds were at 2g.

Re: Internet still slow after refilling

PostPosted: Sat Mar 17, 2018 3:37 pm
by ST - Larry
Hi multipersonas. My name is Straight Talk Larry. I read your post and I am sorry you’re having some problems. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. Thank you.

Re: Internet still slow after refilling

PostPosted: Wed Jul 17, 2019 12:05 am
by Valerieryan1984
Same issues please help

Re: Internet still slow after refilling

PostPosted: Sat Jul 20, 2019 9:12 am
by ST - Larry
Hi Valerieryan1984. I'm Straight Talk Larry. I'm sorry that you are having some problems. We'll be happy to help you get your issue resolved. To further assist you, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: Internet still slow after refilling

PostPosted: Tue Aug 06, 2019 9:13 pm
by Zinda
Same thing 0.70mbs down! Been like this for a long time, I guess it's time to find a new carrier?

Re: Internet still slow after refilling

PostPosted: Thu Aug 08, 2019 9:50 am
by ST - Larry
Hi Zinda. I'm Straight Talk Larry. I'm sorry that you're having issues with your data speed. We'll review your account and further investigate what happened with your phone service. For further assistance, please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Re: Internet still slow after refilling

PostPosted: Wed Oct 16, 2019 7:08 pm
by alipps1
PIG SLOW! My internet was GREAT UNTIL Straight Talk decided I needed a new SIM card. Now it's PIG SLOW. Why I had to switch SIM cards I have no idea, my old SIM worked fine for 4 months.

Re: Internet still slow after refilling

PostPosted: Sat Oct 19, 2019 9:22 am
by ST - Larry
Hi alipps1. I'm Straight Talk Larry. We apologize for the trouble this has caused you. We will check if your phone is properly provisioned in the system. Please check your forum inbox for a message. Click on "New Messages" beside User Control Panel to view your forum inbox. You can use our self-service menu by simply texting the word HELP to 611611. Thank you.